This cannot be undone. Deleting your account permanently removes every run, your profile, your training plan, your shoes, your personal bests and your stats — from both your device and our servers.
Option 1 — in the app (instant)
- Open Outrunr and go to the Vault tab.
- Tap the settings icon in the top right.
- Scroll to Delete account.
- Confirm. Your account and data are removed immediately.
Option 2 — request by email
If you can't access the app, email us from the address on your account and we'll delete it for you within 30 days. Include the email address you signed up with so we can find the account.
What gets deleted
- Your account and sign-in credentials
- Every run — GPS routes, splits, heart rate, elevation and photos
- Your profile, including birth year, sex, height and weight
- Your training plan, goals and personal bests
- Your shoes and their mileage
- Your XP, level, rank, medals and stats
What we keep, and for how long
Deleted data is removed from active systems immediately and purged from backups within 90 days. Anonymous, aggregated statistics that cannot identify you may be retained. Crash reports already collected are held for up to 90 days and cannot be traced back to a deleted account.
Runs you previously uploaded to Strava stay on Strava — delete them there directly.
Full details are in our Privacy Policy.